Lead of Last Mile Operations

8 - 10 Years
Pune

Job Description

Manage Delivery partner readiness through onboarding, training and audit processes and ensure they are set up to scale & succeed.
Partner with cross functional stakeholders to drive a culture of professional delivery service and thereby enhancing the customer experience
Liaising with multiple teams, such as Finance & Customer Service, and HO for smooth operations
Develop procedures and KPI to monitor last mile performances, in terms Customer satisfaction, turnaround time and cost to achieve business targets
Setting up & executing robust processes to administer the delivery of orders in line with compliance.
Data recording, maintenance and analysis to Management from time to time.

Salary: Not Disclosed by Recruiter

Industry:Internet / Ecommerce

Functional Area:Supply Chain, Logistics, Purchase, Materials

Role Category:Logistics

Role:Transport/Distribution Manager

Employment Type:Permanent Job, Full Time

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Education-

PG:MBA/PGDM - Any Specialization

Company Profile

XPHENO PRIVATE LIMITED
We are Xpheno (pronounced ‘ex-feeno’), a Specialist Talent Solutions company that offers Direct Hire, IT Staff Augmentation, Engineering Professional Services & Flexi Staffing services.

Founders Kamal Karanth and Anil Kumar ET, who have served in marquee staffing companies as Managing Directors in their previous stints, have come together with a seasoned, like-minded team, to lead Xpheno.

Xpheno the name, is short for extended phenotype. It is derived from the concept of genes and their effect on the environment. We believe that this concept lends itself to the world of human resources perfectly because when placed in a role that best suits their abilities, people are able to influence large teams and companies. Thereby, having a huge, positive impact on the eco-system and very often on the way we live.

At Xpheno, we understand that organisations need to get talent at the right speed, scale, quality, and at the right costs, or what we call SSQC. However, at the foundation of this are people, and the relationships we build with them. It’s the conversations we have, and the bonds we form that are critical for aspirants to make a decision.

Our team’s industry expertise in Life Sciences, Consumer & Retail, Automotive, Construction, Infrastructure and IT enables us to find the right people, for the right role and thereby ensuring that we fulfil our promise every time.
View Contact Details+

Contact Company:XPHENO PRIVATE LIMITED