Operations Lead

7 - 12 Years

Job Description

Operations Management with strong CRM orientation
Must have handled the entire scenario from PO to invoicing and after sales support.
Must be able to work closely and effectively with Finance, Logistics, Manufacturers and Sales team.
Very Good Man Management, will be able to drive a high committed operations team for day to day transactions.
Efficient Risk Management skills.
Should be a Go-getter.
Must have worked in ERP atmosphere and well versed with the commercial requirements.
MIS Generations and reporting.
Should be a number crunching person and must be good with Business Analytics (proficiency in Excel)
Drive -Delivery Excellence
Cost Optimization
Anticipate, monitor and evaluate the best risk management practices
Must drive and manage the team internally as well as wi

Salary: Not Disclosed by Recruiter

Industry:Internet / Ecommerce

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Operations

Role:Operations Manager

Employment Type:Permanent Job, Full Time


Desired Candidate Profile

Please refer to the Job description above

Company Profile


We are Xpheno (pronounced ‘ex-feeno’), a Specialist Talent Solutions company that offers Direct Hire, IT Staff Augmentation, Engineering Professional Services & Flexi Staffing services.

Founders Kamal Karanth and Anil Kumar ET, who have served in marquee staffing companies as Managing Directors in their previous stints, have come together with a seasoned, like-minded team, to lead Xpheno.

Xpheno the name, is short for extended phenotype. It is derived from the concept of genes and their effect on the environment. We believe that this concept lends itself to the world of human resources perfectly because when placed in a role that best suits their abilities, people are able to influence large teams and companies. Thereby, having a huge, positive impact on the eco-system and very often on the way we live.

At Xpheno, we understand that organisations need to get talent at the right speed, scale, quality, and at the right costs, or what we call SSQC. However, at the foundation of this are people, and the relationships we build with them. It’s the conversations we have, and the bonds we form that are critical for aspirants to make a decision.

Our team’s industry expertise in Life Sciences, Consumer & Retail, Automotive, Construction, Infrastructure and IT enables us to find the right people, for the right role and thereby ensuring that we fulfil our promise every time.
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